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Author
13 Jun 2006 5:27 PM
Ed Sitz
Interesting issue with a site that uses SSL and IIS 5.0.  All of a sudden
today, we couldn't browse to the site using SSL.  All attempts simply
timeout.  Nothing in the logs.  Take SSL off of the site and it works fine.
Certificate is good through September of 2006.  I even removed the
certificate issued from an external CA, issued one from a test CA that we
have, and same results.

Aside from reinstalling IIS, does anyone have any suggestions?  We've
rebooted, turned off virus protection, did packet sniffing, even sprinkled
holy beer on the damn thing.

Author
13 Jun 2006 8:00 PM
David Wang [Msft]
Umm... I recommend against reinstallation. It is not clear what data you
gathered supports that drastic action. Since you probably made no system
modifications, why would system reinstallation fix any non-system
modification?

I would first run SSLDiag:
http://www.microsoft.com/windowsserver2003/iis/diagnostictools/default.mspx

Then, I would check whether the CRL or any other related certificates of
your Server's certificate has expired. Browers and Servers validate those
details when negotiating SSL (contrary to popular belief, it's not just the
client and server certificates involved in SSL...), and problems there can
result in Timeout or other non-obvious effects.

--
//David
IIS
http://blogs.msdn.com/David.Wang
This posting is provided "AS IS" with no warranties, and confers no rights.
//

Show quoteHide quote
"Ed Sitz" <si***@medjames.com> wrote in message
news:OpG2o6wjGHA.4284@TK2MSFTNGP05.phx.gbl...
> Interesting issue with a site that uses SSL and IIS 5.0.  All of a sudden
> today, we couldn't browse to the site using SSL.  All attempts simply
> timeout.  Nothing in the logs.  Take SSL off of the site and it works
> fine. Certificate is good through September of 2006.  I even removed the
> certificate issued from an external CA, issued one from a test CA that we
> have, and same results.
>
> Aside from reinstalling IIS, does anyone have any suggestions?  We've
> rebooted, turned off virus protection, did packet sniffing, even sprinkled
> holy beer on the damn thing.
>
Author
14 Jun 2006 2:37 PM
Funkadyleik Spynwhanker
Can you browse http://wwwSITENAME.com:443 ?

It sounds like the port for SSL (443) has been cut off or firewalled or
something.

(the above test will rule out SSL as the issue or rule in SSL as the issue)

Show quoteHide quote
"Ed Sitz" <si***@medjames.com> wrote in message
news:OpG2o6wjGHA.4284@TK2MSFTNGP05.phx.gbl...
> Interesting issue with a site that uses SSL and IIS 5.0.  All of a sudden
> today, we couldn't browse to the site using SSL.  All attempts simply
> timeout.  Nothing in the logs.  Take SSL off of the site and it works
> fine. Certificate is good through September of 2006.  I even removed the
> certificate issued from an external CA, issued one from a test CA that we
> have, and same results.
>
> Aside from reinstalling IIS, does anyone have any suggestions?  We've
> rebooted, turned off virus protection, did packet sniffing, even sprinkled
> holy beer on the damn thing.
>