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User Cannot Change Printer SettingsI have a domain user who was set up as member of local administrators group
on an old Windows 2000. I want to convert that user over to run as a normal member of Users group instead of Administrators. After making that switch, the user can no longer change any of his printing preferences on any printer. They get a vague "No access" message when trying to save the preferences. I enabled Audit on Failure on the file system, and the messages that the user does not have access is not generating any filesystem failures in the security eventviewer. I would guess I have a security issue on some registry setting. Is someone familiar with this problem and can you guide me to solution? -- Will Hello Will,
Open the printer properties, security tab and check who has the right "Manage Printers" Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. Show quoteHide quote > I have a domain user who was set up as member of local administrators > group on an old Windows 2000. I want to convert that user over to run > as a normal member of Users group instead of Administrators. After > making that switch, the user can no longer change any of his printing > preferences on any printer. They get a vague "No access" message when > trying to save the preferences. > > I enabled Audit on Failure on the file system, and the messages that > the user does not have access is not generating any filesystem > failures in the security eventviewer. I would guess I have a > security issue on some registry setting. > > Is someone familiar with this problem and can you guide me to > solution? > "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message No, this isn't it. I'm not trying to manage printer settings. I'm tryingnews:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com... > Hello Will, > > Open the printer properties, security tab and check who has the right "Manage > Printers" to change the user's personal printing preferences. I went ahead and enabled Management, and I still get the same problem. If I make the user a member of local Administrators then he has two printers. If I make him a member of only the local Users group, then he has *NO* printers. It's not about any privileges against those printers. The printers themselves disappear entirely. -- Show quoteHide quoteWill > > I have a domain user who was set up as member of local administrators > > group on an old Windows 2000. I want to convert that user over to run > > as a normal member of Users group instead of Administrators. After > > making that switch, the user can no longer change any of his printing > > preferences on any printer. They get a vague "No access" message when > > trying to save the preferences. > > > > I enabled Audit on Failure on the file system, and the messages that > > the user does not have access is not generating any filesystem > > failures in the security eventviewer. I would guess I have a > > security issue on some registry setting. > > > > Is someone familiar with this problem and can you guide me to > > solution?
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"Will" <westes-usc@noemail.nospam> wrote in Is the Print Spooler service running?news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com: > "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message > news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com... >> Hello Will, >> >> Open the printer properties, security tab and check who >> has the right > "Manage >> Printers" > > No, this isn't it. I'm not trying to manage printer > settings. I'm trying to change the user's personal > printing preferences. > > I went ahead and enabled Management, and I still get the > same problem. > > If I make the user a member of local Administrators then he > has two printers. If I make him a member of only the > local Users group, then he has *NO* printers. It's not > about any privileges against those printers. The printers > themselves disappear entirely. > FWIW, I have spooler on Manual (intentionally), which makes the printers "disappear" until/unless I start Print spooler. J -- Replies to: Nherr1professor2doktor31109(at)Oyahoo(dot)Tcom <me@tadyatam.invalid> wrote in message
news:Xns99D6F01B99228metadyataminvalid@MR-BLACK... Show quoteHide quote > "Will" <westes-usc@noemail.nospam> wrote in Yes print spooler is running. Again, I change the user from Administrator> news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com: > > > "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message > > news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com... > >> Hello Will, > >> > >> Open the printer properties, security tab and check who > >> has the right > > "Manage > >> Printers" > > > > No, this isn't it. I'm not trying to manage printer > > settings. I'm trying to change the user's personal > > printing preferences. > > > > I went ahead and enabled Management, and I still get the > > same problem. > > > > If I make the user a member of local Administrators then he > > has two printers. If I make him a member of only the > > local Users group, then he has *NO* printers. It's not > > about any privileges against those printers. The printers > > themselves disappear entirely. > > > > Is the Print Spooler service running? > > FWIW, I have spooler on Manual (intentionally), which makes > the printers "disappear" until/unless I start Print spooler. to normal User, logoff, and logon, and the printers are gone. No reboot. No manual stopping of the service. And the service is marked Automatic. I'm pretty sure it is a permission issue on something in registry. But I don't want to spend an hour in regmon trying to find it. -- Will Hello Will,
What happens if you use the Add printer wizard to add the printer again? Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. ** Please do NOT email, only reply to Newsgroups ** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm Show quoteHide quote > <me@tadyatam.invalid> wrote in message > news:Xns99D6F01B99228metadyataminvalid@MR-BLACK... >> "Will" <westes-usc@noemail.nospam> wrote in >> news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com: >>> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message >>> news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com... >>> >>>> Hello Will, >>>> >>>> Open the printer properties, security tab and check who has the >>>> right >>>> >>> "Manage >>> >>>> Printers" >>>> >>> No, this isn't it. I'm not trying to manage printer settings. I'm >>> trying to change the user's personal printing preferences. >>> >>> I went ahead and enabled Management, and I still get the same >>> problem. >>> >>> If I make the user a member of local Administrators then he has two >>> printers. If I make him a member of only the local Users group, >>> then he has *NO* printers. It's not about any privileges against >>> those printers. The printers themselves disappear entirely. >>> >> Is the Print Spooler service running? >> >> FWIW, I have spooler on Manual (intentionally), which makes the >> printers "disappear" until/unless I start Print spooler. >> > Yes print spooler is running. Again, I change the user from > Administrator to normal User, logoff, and logon, and the printers are > gone. No reboot. No manual stopping of the service. And the > service is marked Automatic. > > I'm pretty sure it is a permission issue on something in registry. > But I don't want to spend an hour in regmon trying to find it. > Is the Everyone group in the Security property of the printers? It's pretty
easy to make the printer "disappear" in the printers folder by changing permissions. If they are listed in the registry, the user does not have permission to use or view the printers. -- Show quoteHide quoteAlan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message news:ff16fb6665bbc8c9e7c393475d40@msnews.microsoft.com... > Hello Will, > > What happens if you use the Add printer wizard to add the printer again? > > Best regards > > Meinolf Weber > Disclaimer: This posting is provided "AS IS" with no warranties, and > confers no rights. > ** Please do NOT email, only reply to Newsgroups > ** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm > >> <me@tadyatam.invalid> wrote in message >> news:Xns99D6F01B99228metadyataminvalid@MR-BLACK... >>> "Will" <westes-usc@noemail.nospam> wrote in >>> news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com: >>>> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message >>>> news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com... >>>> >>>>> Hello Will, >>>>> >>>>> Open the printer properties, security tab and check who has the >>>>> right >>>>> >>>> "Manage >>>> >>>>> Printers" >>>>> >>>> No, this isn't it. I'm not trying to manage printer settings. I'm >>>> trying to change the user's personal printing preferences. >>>> >>>> I went ahead and enabled Management, and I still get the same >>>> problem. >>>> >>>> If I make the user a member of local Administrators then he has two >>>> printers. If I make him a member of only the local Users group, >>>> then he has *NO* printers. It's not about any privileges against >>>> those printers. The printers themselves disappear entirely. >>>> >>> Is the Print Spooler service running? >>> >>> FWIW, I have spooler on Manual (intentionally), which makes the >>> printers "disappear" until/unless I start Print spooler. >>> >> Yes print spooler is running. Again, I change the user from >> Administrator to normal User, logoff, and logon, and the printers are >> gone. No reboot. No manual stopping of the service. And the >> service is marked Automatic. >> >> I'm pretty sure it is a permission issue on something in registry. >> But I don't want to spend an hour in regmon trying to find it. >> > > "Alan Morris [MSFT]" <ala***@online.microsoft.com> wrote in message Everyone does have Print permission for both of the locally-defined printersnews:%23%23vpN5lGIHA.5276@TK2MSFTNGP04.phx.gbl... > Is the Everyone group in the Security property of the printers? It's pretty > easy to make the printer "disappear" in the printers folder by changing > permissions. on the affected computer. I even added the local Users group to the printers' ACLs and gave both Manage Printers and Manage Documents privileges to that group. The printers still disappear as soon as I move the user from local Administrators group to local Users group. > If they are listed in the registry, the user does not have permission to This point I don't understand. Can you elaborate?use > or view the printers. -- Show quoteHide quoteWill > "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message > news:ff16fb6665bbc8c9e7c393475d40@msnews.microsoft.com... > > Hello Will, > > > > What happens if you use the Add printer wizard to add the printer again? > > > > Best regards > > > > Meinolf Weber > > Disclaimer: This posting is provided "AS IS" with no warranties, and > > confers no rights. > > ** Please do NOT email, only reply to Newsgroups > > ** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm > > > >> <me@tadyatam.invalid> wrote in message > >> news:Xns99D6F01B99228metadyataminvalid@MR-BLACK... > >>> "Will" <westes-usc@noemail.nospam> wrote in > >>> news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com: > >>>> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message > >>>> news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com... > >>>> > >>>>> Hello Will, > >>>>> > >>>>> Open the printer properties, security tab and check who has the > >>>>> right > >>>>> > >>>> "Manage > >>>> > >>>>> Printers" > >>>>> > >>>> No, this isn't it. I'm not trying to manage printer settings. I'm > >>>> trying to change the user's personal printing preferences. > >>>> > >>>> I went ahead and enabled Management, and I still get the same > >>>> problem. > >>>> > >>>> If I make the user a member of local Administrators then he has two > >>>> printers. If I make him a member of only the local Users group, > >>>> then he has *NO* printers. It's not about any privileges against > >>>> those printers. The printers themselves disappear entirely. > >>>> > >>> Is the Print Spooler service running? > >>> > >>> FWIW, I have spooler on Manual (intentionally), which makes the > >>> printers "disappear" until/unless I start Print spooler. > >>> > >> Yes print spooler is running. Again, I change the user from > >> Administrator to normal User, logoff, and logon, and the printers are > >> gone. No reboot. No manual stopping of the service. And the > >> service is marked Automatic. > >> > >> I'm pretty sure it is a permission issue on something in registry. > >> But I don't want to spend an hour in regmon trying to find it. Sure.
If the printers are in the registry, then the printers are not gone. One just needs the proper rights to the printer in order to view it using the UI. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers -- Show quoteHide quoteAlan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Will" <westes-usc@noemail.nospam> wrote in message news:IJqdnakey-ZwIbHanZ2dnUVZ_rmjnZ2d@giganews.com... > "Alan Morris [MSFT]" <ala***@online.microsoft.com> wrote in message > news:%23%23vpN5lGIHA.5276@TK2MSFTNGP04.phx.gbl... >> Is the Everyone group in the Security property of the printers? It's > pretty >> easy to make the printer "disappear" in the printers folder by changing >> permissions. > > Everyone does have Print permission for both of the locally-defined > printers > on the affected computer. I even added the local Users group to the > printers' ACLs and gave both Manage Printers and Manage Documents > privileges > to that group. The printers still disappear as soon as I move the user > from local Administrators group to local Users group. > > >> If they are listed in the registry, the user does not have permission to > use >> or view the printers. > > This point I don't understand. Can you elaborate? > > -- > Will > >> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message >> news:ff16fb6665bbc8c9e7c393475d40@msnews.microsoft.com... >> > Hello Will, >> > >> > What happens if you use the Add printer wizard to add the printer >> > again? >> > >> > Best regards >> > >> > Meinolf Weber >> > Disclaimer: This posting is provided "AS IS" with no warranties, and >> > confers no rights. >> > ** Please do NOT email, only reply to Newsgroups >> > ** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm >> > >> >> <me@tadyatam.invalid> wrote in message >> >> news:Xns99D6F01B99228metadyataminvalid@MR-BLACK... >> >>> "Will" <westes-usc@noemail.nospam> wrote in >> >>> news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com: >> >>>> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message >> >>>> news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com... >> >>>> >> >>>>> Hello Will, >> >>>>> >> >>>>> Open the printer properties, security tab and check who has the >> >>>>> right >> >>>>> >> >>>> "Manage >> >>>> >> >>>>> Printers" >> >>>>> >> >>>> No, this isn't it. I'm not trying to manage printer settings. I'm >> >>>> trying to change the user's personal printing preferences. >> >>>> >> >>>> I went ahead and enabled Management, and I still get the same >> >>>> problem. >> >>>> >> >>>> If I make the user a member of local Administrators then he has two >> >>>> printers. If I make him a member of only the local Users group, >> >>>> then he has *NO* printers. It's not about any privileges against >> >>>> those printers. The printers themselves disappear entirely. >> >>>> >> >>> Is the Print Spooler service running? >> >>> >> >>> FWIW, I have spooler on Manual (intentionally), which makes the >> >>> printers "disappear" until/unless I start Print spooler. >> >>> >> >> Yes print spooler is running. Again, I change the user from >> >> Administrator to normal User, logoff, and logon, and the printers are >> >> gone. No reboot. No manual stopping of the service. And the >> >> service is marked Automatic. >> >> >> >> I'm pretty sure it is a permission issue on something in registry. >> >> But I don't want to spend an hour in regmon trying to find it. > >
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