Home All Groups Group Topic Archive Search About

User Cannot Change Printer Settings

Author
25 Oct 2007 9:16 PM
Will
I have a domain user who was set up as member of local administrators group
on an old Windows 2000.  I want to convert that user over to run as a normal
member of Users group instead of Administrators.    After making that
switch, the user can no longer change any of his printing preferences on any
printer. They get a vague "No access" message when trying to save the
preferences.

I enabled Audit on Failure on the file system, and the messages that the
user does not have access is not generating any filesystem failures in the
security eventviewer.   I would guess I have a security issue on some
registry setting.

Is someone familiar with this problem and can you guide me to solution?

--
Will

Author
26 Oct 2007 8:22 AM
Meinolf Weber
Hello Will,

Open the printer properties, security tab and check who has the right "Manage
Printers"

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.

Show quoteHide quote
> I have a domain user who was set up as member of local administrators
> group on an old Windows 2000.  I want to convert that user over to run
> as a normal member of Users group instead of Administrators.    After
> making that switch, the user can no longer change any of his printing
> preferences on any printer. They get a vague "No access" message when
> trying to save the preferences.
>
> I enabled Audit on Failure on the file system, and the messages that
> the user does not have access is not generating any filesystem
> failures in the security eventviewer.   I would guess I have a
> security issue on some registry setting.
>
> Is someone familiar with this problem and can you guide me to
> solution?
>
Author
27 Oct 2007 11:59 PM
Will
"Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com...
> Hello Will,
>
> Open the printer properties, security tab and check who has the right
"Manage
> Printers"

No, this isn't it.   I'm not trying to manage printer settings.  I'm trying
to change the user's personal printing preferences.

I went ahead and enabled Management, and I still get the same problem.

If I make the user a member of local Administrators then he has two
printers.   If I make him a member of only the local Users group, then he
has *NO* printers.  It's not about any privileges against those printers.
The printers themselves disappear entirely.

--
Will

Show quoteHide quote
> > I have a domain user who was set up as member of local administrators
> > group on an old Windows 2000.  I want to convert that user over to run
> > as a normal member of Users group instead of Administrators.    After
> > making that switch, the user can no longer change any of his printing
> > preferences on any printer. They get a vague "No access" message when
> > trying to save the preferences.
> >
> > I enabled Audit on Failure on the file system, and the messages that
> > the user does not have access is not generating any filesystem
> > failures in the security eventviewer.   I would guess I have a
> > security issue on some registry setting.
> >
> > Is someone familiar with this problem and can you guide me to
> > solution?
Author
28 Oct 2007 3:36 AM
me
Show quote Hide quote
"Will" <westes-usc@noemail.nospam> wrote in
news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com:

> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message
> news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com...
>> Hello Will,
>>
>> Open the printer properties, security tab and check who
>> has the right
> "Manage
>> Printers"
>
> No, this isn't it.   I'm not trying to manage printer
> settings.  I'm trying to change the user's personal
> printing preferences.
>
> I went ahead and enabled Management, and I still get the
> same problem.
>
> If I make the user a member of local Administrators then he
> has two printers.   If I make him a member of only the
> local Users group, then he has *NO* printers.  It's not
> about any privileges against those printers. The printers
> themselves disappear entirely.
>

Is the Print Spooler service running?

FWIW, I have spooler on Manual (intentionally), which makes
the printers "disappear" until/unless I start Print spooler.

J
--
Replies to: Nherr1professor2doktor31109(at)Oyahoo(dot)Tcom
Author
28 Oct 2007 8:32 PM
Will
<me@tadyatam.invalid> wrote in message
news:Xns99D6F01B99228metadyataminvalid@MR-BLACK...
Show quoteHide quote
> "Will" <westes-usc@noemail.nospam> wrote in
> news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com:
>
> > "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message
> > news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com...
> >> Hello Will,
> >>
> >> Open the printer properties, security tab and check who
> >> has the right
> > "Manage
> >> Printers"
> >
> > No, this isn't it.   I'm not trying to manage printer
> > settings.  I'm trying to change the user's personal
> > printing preferences.
> >
> > I went ahead and enabled Management, and I still get the
> > same problem.
> >
> > If I make the user a member of local Administrators then he
> > has two printers.   If I make him a member of only the
> > local Users group, then he has *NO* printers.  It's not
> > about any privileges against those printers. The printers
> > themselves disappear entirely.
> >
>
> Is the Print Spooler service running?
>
> FWIW, I have spooler on Manual (intentionally), which makes
> the printers "disappear" until/unless I start Print spooler.

Yes print spooler is running.   Again, I change the user from Administrator
to normal User, logoff, and logon, and the printers are gone.    No reboot.
No manual stopping of the service.   And the service is marked Automatic.

I'm pretty sure it is a permission issue on something in registry.   But I
don't want to spend an hour in regmon trying to find it.

--
Will
Author
28 Oct 2007 8:49 PM
Meinolf Weber
Hello Will,

What happens if you use the Add printer wizard to add the printer again?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm

Show quoteHide quote
> <me@tadyatam.invalid> wrote in message
> news:Xns99D6F01B99228metadyataminvalid@MR-BLACK...
>> "Will" <westes-usc@noemail.nospam> wrote in
>> news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com:
>>> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message
>>> news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com...
>>>
>>>> Hello Will,
>>>>
>>>> Open the printer properties, security tab and check who has the
>>>> right
>>>>
>>> "Manage
>>>
>>>> Printers"
>>>>
>>> No, this isn't it.   I'm not trying to manage printer settings.  I'm
>>> trying to change the user's personal printing preferences.
>>>
>>> I went ahead and enabled Management, and I still get the same
>>> problem.
>>>
>>> If I make the user a member of local Administrators then he has two
>>> printers.   If I make him a member of only the local Users group,
>>> then he has *NO* printers.  It's not about any privileges against
>>> those printers. The printers themselves disappear entirely.
>>>
>> Is the Print Spooler service running?
>>
>> FWIW, I have spooler on Manual (intentionally), which makes the
>> printers "disappear" until/unless I start Print spooler.
>>
> Yes print spooler is running.   Again, I change the user from
> Administrator to normal User, logoff, and logon, and the printers are
> gone.    No reboot. No manual stopping of the service.   And the
> service is marked Automatic.
>
> I'm pretty sure it is a permission issue on something in registry.
> But I don't want to spend an hour in regmon trying to find it.
>
Author
29 Oct 2007 7:02 PM
Alan Morris [MSFT]
Is the Everyone group in the Security property of the printers?  It's pretty
easy to make the printer "disappear" in the printers folder by changing
permissions.

If they are listed in the registry, the user does not have permission to use
or view the printers.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Show quoteHide quote
"Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb6665bbc8c9e7c393475d40@msnews.microsoft.com...
> Hello Will,
>
> What happens if you use the Add printer wizard to add the printer again?
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and
> confers no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm
>
>> <me@tadyatam.invalid> wrote in message
>> news:Xns99D6F01B99228metadyataminvalid@MR-BLACK...
>>> "Will" <westes-usc@noemail.nospam> wrote in
>>> news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com:
>>>> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message
>>>> news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com...
>>>>
>>>>> Hello Will,
>>>>>
>>>>> Open the printer properties, security tab and check who has the
>>>>> right
>>>>>
>>>> "Manage
>>>>
>>>>> Printers"
>>>>>
>>>> No, this isn't it.   I'm not trying to manage printer settings.  I'm
>>>> trying to change the user's personal printing preferences.
>>>>
>>>> I went ahead and enabled Management, and I still get the same
>>>> problem.
>>>>
>>>> If I make the user a member of local Administrators then he has two
>>>> printers.   If I make him a member of only the local Users group,
>>>> then he has *NO* printers.  It's not about any privileges against
>>>> those printers. The printers themselves disappear entirely.
>>>>
>>> Is the Print Spooler service running?
>>>
>>> FWIW, I have spooler on Manual (intentionally), which makes the
>>> printers "disappear" until/unless I start Print spooler.
>>>
>> Yes print spooler is running.   Again, I change the user from
>> Administrator to normal User, logoff, and logon, and the printers are
>> gone.    No reboot. No manual stopping of the service.   And the
>> service is marked Automatic.
>>
>> I'm pretty sure it is a permission issue on something in registry.
>> But I don't want to spend an hour in regmon trying to find it.
>>
>
>
Author
3 Nov 2007 6:24 PM
Will
"Alan Morris [MSFT]" <ala***@online.microsoft.com> wrote in message
news:%23%23vpN5lGIHA.5276@TK2MSFTNGP04.phx.gbl...
> Is the Everyone group in the Security property of the printers?  It's
pretty
> easy to make the printer "disappear" in the printers folder by changing
> permissions.

Everyone does have Print permission for both of the locally-defined printers
on the affected computer.    I even added the local Users group to the
printers' ACLs and gave both Manage Printers and Manage Documents privileges
to that group.   The printers still disappear as soon as I move the user
from local Administrators group to local Users group.


> If they are listed in the registry, the user does not have permission to
use
> or view the printers.

This point I don't understand.   Can you elaborate?

--
Will

Show quoteHide quote
> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message
> news:ff16fb6665bbc8c9e7c393475d40@msnews.microsoft.com...
> > Hello Will,
> >
> > What happens if you use the Add printer wizard to add the printer again?
> >
> > Best regards
> >
> > Meinolf Weber
> > Disclaimer: This posting is provided "AS IS" with no warranties, and
> > confers no rights.
> > ** Please do NOT email, only reply to Newsgroups
> > ** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm
> >
> >> <me@tadyatam.invalid> wrote in message
> >> news:Xns99D6F01B99228metadyataminvalid@MR-BLACK...
> >>> "Will" <westes-usc@noemail.nospam> wrote in
> >>> news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com:
> >>>> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message
> >>>> news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com...
> >>>>
> >>>>> Hello Will,
> >>>>>
> >>>>> Open the printer properties, security tab and check who has the
> >>>>> right
> >>>>>
> >>>> "Manage
> >>>>
> >>>>> Printers"
> >>>>>
> >>>> No, this isn't it.   I'm not trying to manage printer settings.  I'm
> >>>> trying to change the user's personal printing preferences.
> >>>>
> >>>> I went ahead and enabled Management, and I still get the same
> >>>> problem.
> >>>>
> >>>> If I make the user a member of local Administrators then he has two
> >>>> printers.   If I make him a member of only the local Users group,
> >>>> then he has *NO* printers.  It's not about any privileges against
> >>>> those printers. The printers themselves disappear entirely.
> >>>>
> >>> Is the Print Spooler service running?
> >>>
> >>> FWIW, I have spooler on Manual (intentionally), which makes the
> >>> printers "disappear" until/unless I start Print spooler.
> >>>
> >> Yes print spooler is running.   Again, I change the user from
> >> Administrator to normal User, logoff, and logon, and the printers are
> >> gone.    No reboot. No manual stopping of the service.   And the
> >> service is marked Automatic.
> >>
> >> I'm pretty sure it is a permission issue on something in registry.
> >> But I don't want to spend an hour in regmon trying to find it.
Author
5 Nov 2007 6:02 PM
Alan Morris [MSFT]
Sure.
If the printers are in the registry, then the printers are not gone.  One
just needs the proper rights to the printer in order to view it using the
UI.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Show quoteHide quote
"Will" <westes-usc@noemail.nospam> wrote in message
news:IJqdnakey-ZwIbHanZ2dnUVZ_rmjnZ2d@giganews.com...
> "Alan Morris [MSFT]" <ala***@online.microsoft.com> wrote in message
> news:%23%23vpN5lGIHA.5276@TK2MSFTNGP04.phx.gbl...
>> Is the Everyone group in the Security property of the printers?  It's
> pretty
>> easy to make the printer "disappear" in the printers folder by changing
>> permissions.
>
> Everyone does have Print permission for both of the locally-defined
> printers
> on the affected computer.    I even added the local Users group to the
> printers' ACLs and gave both Manage Printers and Manage Documents
> privileges
> to that group.   The printers still disappear as soon as I move the user
> from local Administrators group to local Users group.
>
>
>> If they are listed in the registry, the user does not have permission to
> use
>> or view the printers.
>
> This point I don't understand.   Can you elaborate?
>
> --
> Will
>
>> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message
>> news:ff16fb6665bbc8c9e7c393475d40@msnews.microsoft.com...
>> > Hello Will,
>> >
>> > What happens if you use the Add printer wizard to add the printer
>> > again?
>> >
>> > Best regards
>> >
>> > Meinolf Weber
>> > Disclaimer: This posting is provided "AS IS" with no warranties, and
>> > confers no rights.
>> > ** Please do NOT email, only reply to Newsgroups
>> > ** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm
>> >
>> >> <me@tadyatam.invalid> wrote in message
>> >> news:Xns99D6F01B99228metadyataminvalid@MR-BLACK...
>> >>> "Will" <westes-usc@noemail.nospam> wrote in
>> >>> news:R_ydnZ4mr9ZJTb7anZ2dnUVZ_saknZ2d@giganews.com:
>> >>>> "Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message
>> >>>> news:ff16fb666504c8c9e5d14be3a35f@msnews.microsoft.com...
>> >>>>
>> >>>>> Hello Will,
>> >>>>>
>> >>>>> Open the printer properties, security tab and check who has the
>> >>>>> right
>> >>>>>
>> >>>> "Manage
>> >>>>
>> >>>>> Printers"
>> >>>>>
>> >>>> No, this isn't it.   I'm not trying to manage printer settings.  I'm
>> >>>> trying to change the user's personal printing preferences.
>> >>>>
>> >>>> I went ahead and enabled Management, and I still get the same
>> >>>> problem.
>> >>>>
>> >>>> If I make the user a member of local Administrators then he has two
>> >>>> printers.   If I make him a member of only the local Users group,
>> >>>> then he has *NO* printers.  It's not about any privileges against
>> >>>> those printers. The printers themselves disappear entirely.
>> >>>>
>> >>> Is the Print Spooler service running?
>> >>>
>> >>> FWIW, I have spooler on Manual (intentionally), which makes the
>> >>> printers "disappear" until/unless I start Print spooler.
>> >>>
>> >> Yes print spooler is running.   Again, I change the user from
>> >> Administrator to normal User, logoff, and logon, and the printers are
>> >> gone.    No reboot. No manual stopping of the service.   And the
>> >> service is marked Automatic.
>> >>
>> >> I'm pretty sure it is a permission issue on something in registry.
>> >> But I don't want to spend an hour in regmon trying to find it.
>
>